Kingston Parish Council

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Broadband project

Superfast Broadband in Kingston - February 2016

 

Faster Broadband is now available in most of Kingston – for all homes connected to Cabinet 17.

 

But some homes are not yet able to receive the new speeds. These are at the east end of Wellgreen Lane and on Kingston Road and connect to Cabinet 7.

 

If you need to check to which cabinet you are connected, use this website - http://www.dslchecker.bt.com/adsl/adslchecker.welcome .

 

For 'Cabinet 17' homes, see the headline notes below for further information.

For 'Cabinet 7' homes, see the latest news further down the page. Currently, faster broadband through Cabinet 7 is programmed to be available between September 2016 and June 2017.

 

Cabinet 17 homes faster broadband is available now in Kingston.

 

Here are some headline notes:

For those who are happy with their current speed (typically about 2Mb/s), there is no need to take any action or to change your contract.

If you would like to take advantage of the improved service (22Mb/s and up) you do need to take action. The faster speeds will not arrive without the new service being activated. So it is a good time to reassess and upgrade your current supply contract(s).

For those who need more information about the benefits of a faster service and a listing of possible service providers, please see http://www.superfast-openreach.co.uk for an overview.

Or you can simply contact your existing provider.

Some older equipment (which may mean only 5 years or so!!) will not allow the top speeds, so either tailor your contract to lesser speeds or consider upgrading your contracts when you next upgrade your equipment.

Generally, the cost of a new contract for faster broadband is similar to (but possibly slightly greater than) your current contract, but there are usually some set-up costs for new equipment – or the set-up is inclusive within a more costly contract.

Consider whether any cancellation charges apply if you change provider mid- contract period.

Some residents have lowered their contract cost by reviewing the requirements within their existing set-up.

Others have amalgamated contracts with separate providers into one to include, say, line charge, mobile phones, broadband and sport and / or entertainment factors or whatever suits you.

 

Cabinet 7 homes faster broadband is not yet available

 

This response was received from the ESCC Broadband Team, dated 26 January 2016:

 

Under our first contact the ESCC project upgraded Cabinet 17. As you know from previous correspondence, we were not permitted under state aid rules to invest in areas that were covered under BT's own programme, even though speeds remained inadequate. Cabinet 7 fell into this category.

 

Our second contract did indeed aim to address issues such as this (and others). The contract has been signed and high level planning has begun – once details at structure level are confirmed, we will update the roll-out table on our website as we have been doing for contract 1. We are provisionally expecting work to be complete and service available between end September 2016 and end June 2017. Until our contractor has done more work, including surveys on the ground, timeframes remain advisory.

 

In the meantime, the postcode checker on the home page of the website has been updated to give an indication of which postcodes are provisionally included in contract 2.

 

Kind regards.

 

 

For further information, you can register on the 'Go e-Sussex' website - http://www.goesussex.co.uk , which will keep you up to date with progress.

 

Click on the ’News’ bar (when it has scrolled to ‘Rollout Update’) to access the ‘Rollout Table’. Cabinet 7 will come under the Lewes Exchange but is not featured yet. For general information see the Contract 2 programming.

 

Tim Lear and John Bewick

10 February 2016

for Kingston Parish Council